Privacy Policy
Effective Date: 2026-04-11
1. Introduction
Welcome to Mainland Fireplaces & Grills. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and use our services.
2. Information We Collect
We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our site, fill out a form, and in connection with other activities, services, features, or resources we make available on our site. This may include your name, email address, phone number, and physical address.
3. How We Use Collected Information
Mainland Fireplaces & Grills may collect and use your personal information for the following purposes:
- To improve customer service
- To personalize user experience
- To improve our Site
- To run a promotion, contest, survey, or other Site feature
- To send periodic emails and text messages regarding your order or related products/services.
4. Metadata and Third-Party Tools (Meta Pixel)
We use tracking technologies like Meta (Facebook) Pixel and Google Analytics to understand how our users interact with our website. These tools may collect non-identifiable data about your browsing behavior to help us optimize our website and run targeted advertisements. By using our website and submitting forms, you consent to the processing of data by these third parties.
5. How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.
6. Sharing Your Personal Information
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers.
7. Changes to this Privacy Policy
Mainland Fireplaces & Grills has the discretion to update this privacy policy at any time. We encourage Users to frequently check this page for any changes. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
8. Contacting Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Mainland Fireplaces & Grills
20771 Langley Bypass #201, Langley, BC V3A 5E8
(604) 533-2198
[email protected]